General Conditions of Reservation

GUARANTEE AND PAYMENT

To confirm your reservation, a valid credit card with expiry date is required. The credit card serves to guarantee and pay for your reservation. In accordance with the terms of your reservation – one month, 14 days or one week before arrival – a charge of 100% of the booking value will be made either in concept of the payment or in concept of cancellation charges. Payment can also be made online, in this case we provide a link by e-mail to complete your payment. Different payment methods and terms are possible, and are to be specified in all cases before the reservation is processed. Group reservations (3 apartments or more) require a 25% advance payment, payable upon booking. The same applies to reservations of one week or more during the Summer season (June-August), as a guarantee of reservation. Advances are refundable if the reservation is canceled up to two months before check-in, after that they will not be refunded. We reserve the right to pre-authorize a small amount on the credit card to check its validity. We do not accept invalid cards as guarantee. The pre-authorization is not a payment. Invoices will be issued on the the day of check-out and copies can be sent upon request.

TRAVEL ASSISTANCE INSURANCE

All rates include an insurance (ARAG S.E., Spanish Branch) to cover risks arising from the pandemic during the stay of our guests. These include transfer and repatriation (full costs), local medical and healthcare assistance (up to 3,500 €), telematic medical consultation (ARAG service), travel (full cost) and subsistence costs (limited, up to 10 days) of a family member, convalescence expenses in a hotel (limited, up to 10 days), or compensation for major disruption to the holiday due to Covid 19 pandemia. Please indicate your request to proceed with the insurance in advance. In order to benefit from this insurance, we need the name and number of the identity document or passport of each guest. Please contact us if you require any further information.

GUEST

The person making the reservation must be an adult and is responsible for the accuracy of the information provided. The name of the guest that appears in the reservation must coincide with the name of the credit card holder used to make the payment (except in the case agencies). The credit card will be used for the payment of the reservation, extra services, or to cover cancellation expenses or damages.

DATA PROTECTION

The information provided will be saved on a secure server, and we guarantee that it will only be used for the purpose for which it has been provided, in accordance with the legal requirements.

CANCELLATION

As a general rule, cancellation is free if carried out one month – or 14 days or one week, depending on the terms of your reservation – before the check-in date. After this period, the cancellation cost will be 100% of the value of the reservation. Any modification or cancellation made out of the free cancellation term, or a no-show, will incur a cost of the total amount of the reservation. These expenses will be charged to the credit card provided as guarantee of the reservation. In the event of special rates with different cancellation terms, offers subject to prepayment policies, or non-refundable rates that do not accept cancellations, these will be expressly indicated before a reservation is processed. In the event of any need for cancellation after payment, please contact us to find alternative dates for your stay. A Gift Card will be provided, without any extra charge.

MODIFICATIONS

We reserve the right to change the rented apartment for one with similar or better characteristics, in the case of exceptional and justified events. These changes shall be at no extra cost to the guest.

OCCUPANTS

The maximum number of people admitted is defined in the description of the rental rate, according to the conditions of your reservation. The base rate is for an occupancy of two people, accommodated in a queen-size double bed. Any further occupancy, where allowed, shall be for children up to 10 years old in extra bed, and subject to a specific rate, or supplement per additional person. Babies shall be admitted subject to a single fee for which we provide a Baby Kit, to ensure a comfortable stay. For security reasons, visits to the apartments or their use by non-registered guests is not allowed. The accommodation is non-transferable.

OCCUPANCY PERIOD

Our guests have the right to occupy the accommodation from 4 pm on day of arrival of the contract period until 12 noon on the day of departure. By agreement between the parties, a different arrangement may be established. Failure to vacate the room at the agreed time will result in the obligation to pay for a further day. In the event of an extended stay, there must always be an agreement between the parties.

SECURITY DEPOSIT

A security deposit of 150 Euros can be requested at the time of check-in at the apartment, which will be returned upon check-out, provided no damage has been caused. A valid credit card can also be accepted as guarantee, charges against the deposit will be made to the same card should there be any incident. Barracart Apartments reserves the right, in the event of any type of damage or theft by the guests in the apartment or any other installation, to claim from them the corresponding compensation.

USE OF FACILITIES AND EQUIPMENT

Our facilities and equipment are in perfect condition for use. Their use is made for the exclusive responsibility of the guest. Instructions for the usage of the home appliances are available in different languages. Barracart Apartments is not liable for claims for any bodily harm or material damage caused to yourself during the usage of its equipment or facilities. Barracart Apartments also declines all responsibility for any damage caused to third parties. In order to guarantee the security, privacy and peace of mind of the guests, this establishment has electronic surveillance devices with permanent recording elements in corridors and other communal areas. The Management declines all responsibility for the loss of money, documents or other articles kept in the apartments or the building, as well as for any damage caused by guests to third parties.